SHIPPING OPTIONS

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In CPH Electronics, we try to provide the best products and services to our customers. One of the important factors, among the quality of our products and services, is the speed of processing the orders and the delivery times. In order to provide the best available services, we co-operate with EASY MAIL courier services to provide next day deliveries in Greece, international Logistic companies UPS and DPD for Express next day (where possible), Express Saving and Economy deliveries to countries in the EU and Express & Express Saving delivery services to the North & Central America and the Middle east. Finally CPH Electronics uses the Hellenic Post to cover parts of the world where deliveries around the globe cannot be covered by the previous logistic courier companies or can offer a more flexible delivery solution.

All our orders are processed during working hours (9:00 am – 5:00 pm GMT+2 Mon-Fri). Orders placed out of these hours, will be processed the next working day. Next day delivery for Greece is available if orders are placed before 11:30am. For orders to the EU/North America/Middle east the cut-off time is at 10:00am. Rest of the world orders are processed the same working day or the next working day. Free delivery is available for orders as described below:

  1. Over 99€ (exc. VAT) and up to 2Kg for deliveries in Mainland Greece. Islands and far reach destinations are excluded and might have an extra charge.

  2. Over 149€ (exc. VAT for EU Member states) and up to 2Kg for deliveries to Albania, Cyprus, North Macedonia, Estonia, Finland, Iceland, Ireland, Latvia, Lithuania, Malta, Norway, Portugal, Spain, Sweden, Switzerland & United Kingdom.

  3. Over 149€ (exc. VAT for EU Member states) and up to 3Kg for deliveries to Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia & Slovenia.

  4. Over 149€ (exc. VAT for EU Member states) and up to 5Kg for deliveries to Bulgaria and Romania.

  5. Over 199€ and up to 1Kg (2.2lb) for deliveries to US/CA/UAE/Mexico/Qatar/South Africa.

Buyers placed in countries that are currently under sanctions from the EU, won’t have the right to place an order and are prohibited from buying anything from the website.

Regarding orders from countries not mentioned previously, you can contact us at en*****@*************cs.com to ask for carriage prices or to arrange a shipment and you can provide your account number of your shipper among with the order number provided from us upon your purchase. Delivery prices apply per order, irrespective of the number of products ordered. Delivery will be made to the Customer’s billing address, unless otherwise agreed in writing or if during you provided a shipping address.

CPH Electronics will aim to deliver products in accordance with the times and dates for delivery quoted on the CPH Electronics website or by CPH Electronics’ employees (the ‘Quoted Delivery Times’), but Quoted Delivery Times are approximate only and CPH Electronics shall not be liable for the consequences of any delay in delivery. Time for delivery shall not be of the essence. Delivery of products marked on the CPH Electronics website as requiring special handling may (because of the nature of the products) take longer to be delivered.

The Customer’s delivery options, and the prices for them, are as set out on the CPH Electronics website at the date of order or will be notified to the Customer at the time of order. Customer is informed that delivery options and prices are subject to change and up-to-date information can be found on the CPH Electronics website. In the event of any conflict between delivery options and delivery prices for any products listed on the CPH Electronics website, the delivery options and delivery prices listed on the CPH Electronics website shall prevail.

If any delivery has not been made by the Quoted Delivery Time, then subject to the Customer notifying CPH Electronics of such delay, CPH Electronics will endeavour to ascertain if the product has been delivered and will inform the Customer of the status of the delivery or the new expected delivery time. CPH Electronics may also, at its discretion, refund the total delivery charge to the Customer. If a revised delivery time is not acceptable CPH Electronics may also, at its discretion, offer an alternative delivery option. These are the Customer’s exclusive remedies for late delivery.